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| Most Popular CRM Reports
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
sponsored by SAP America Inc
 | White Paper: | Posted: 17 Sep 2008
| | Published: | 17 Sep 2008 | |
Summary: |
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
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The Return on Investment of Open Source Data Integration
sponsored by Talend
| White Paper: | Posted: 24 Jul 2008
| | Published: | 01 Jul 2008 | |
Summary: |
This white paper explains the different alternatives to open source data integration, and presents the visible and hidden costs of these alternatives, on several types of projects.
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Software as a Service Dramatically Improves CRM Success
sponsored by Oracle Corporation
| White Paper: | Posted: 02 Jun 2008
| | Published: | 01 Feb 2008 | |
Summary: |
Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
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Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks
sponsored by Vision Solutions
| White Paper: | Posted: 09 May 2008
| | Published: | 01 Jan 2007 | |
Summary: |
The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
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Performance Monitor: ERP at the Speed of Light
sponsored by Oracle Corporation
| White Paper: | Posted: 18 Mar 2008
| | Published: | 01 Jan 2007 | |
Summary: |
Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation.
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6 Steps to Enterprise Resource Planning Implementation Success
sponsored by IFS
| White Paper: | Posted: 04 Feb 2008
| | Published: | 01 Jan 2007 | |
Summary: |
Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
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Top 10 Reasons Customers Choose SAP for Business Transformation
sponsored by SAP America Inc
| White Paper: | Posted: 01 Feb 2008
| | Published: | 01 Jan 2006 | |
Summary: |
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
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Simplify Software as a Service (SaaS) Integration
sponsored by Cast Iron Systems
| White Paper: | Posted: 25 Jan 2008
| | Published: | 18 Jan 2008 | |
Summary: |
Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
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CRM without Compromise: A Strategy for Profitable Growth
sponsored by SAP America Inc
| White Paper: | Posted: 07 Nov 2007
| | Published: | 01 Apr 2007 | |
Summary: |
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
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Empowerment as a Growth Strategy
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Sep 2007
| | Published: | 01 Sep 2007 | |
Summary: |
Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
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CRM Your Salespeople Will Love
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Sep 2007
| | Published: | 01 Sep 2007 | |
Summary: |
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
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Choosing the Best CRM for Your Organization
sponsored by Oracle Corporation
| White Paper: | Posted: 26 Sep 2007
| | Published: | 01 Sep 2007 | |
Summary: |
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
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