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Sustained Growth Through Operational Excellence
sponsored by SAP America Inc
 | White Paper: | Posted: 05 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.
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Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations
sponsored by SAP America Inc
| White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
Recently, many businesses have used lean principles to move from a decentralized
corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient
and effective. Read this whitepaper to learn a three-tiered approach to improving your operations.
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The Customer-Driven Innovation Series: The Predictive Enterprise
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 05 May 2009
| | Published: | 01 Dec 2007 | |
Summary: |
Customer data mining and predictive analytics helps achieve customer innovation, strengthen brand and lift sales. Gain further customer insight with four attributes of a predictive enterprise so you can start putting customer innovation to work.
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Who Are My Best Customers?
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.
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The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.
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Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper explores core principles companies can use to help them select a CRM system.
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Leverage ERP for Sales & Operations Planning
sponsored by IFS
| White Paper: | Posted: 12 Jan 2009
| | Published: | 12 Jan 2009 | |
Summary: |
Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
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How to Use the Six Laws of Persuasion during a Negotiation
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 01 Oct 2006 | |
Summary: |
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
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Addressing the challenges of implementing a customer-centric strategy
sponsored by Infor CRM
| White Paper: | Posted: 05 Dec 2008
| | Published: | 05 Dec 2008 | |
Summary: |
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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Increase Profits and Customer Satisfaction in the Communications Industry
sponsored by Infor CRM
| White Paper: | Posted: 05 Dec 2008
| | Published: | 05 Dec 2008 | |
Summary: |
Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
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Populating a Data Quality Scorecard with Relevant Metrics
sponsored by DataFlux Corporation
| White Paper: | Posted: 26 Jun 2008
| | Published: | 04 Jun 2008 | |
Summary: |
Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..
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Top 5 Best Practices for Creating Effective Campaign Dashboards
sponsored by Tableau Software
| White Paper: | Posted: 04 Jun 2008
| | Published: | 01 Jun 2008 | |
Summary: |
We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.
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Top 10 Reasons Customers Choose SAP for Business Transformation
sponsored by SAP America Inc
| White Paper: | Posted: 01 Feb 2008
| | Published: | 01 Jan 2006 | |
Summary: |
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
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