 |
|
Business Intelligence: A Guide for Midsize Companies—Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size
sponsored by SAP AG
 | White Paper: | Posted: 26 Oct 2009
| | Published: | 01 Sep 2009 | |
Summary: |
While your company has continued to improve its operating efficiencies, you feel your company should be spending more time analyzing what's going on and predicting and planning for the future. This white paper from SAP offers guidance on how to improve the efficiency and effectiveness of your company with business intelligence.
| 
|
 |
|
|
Cashing in on Customer Intelligence in the Financial Services Industry
sponsored by Infor CRM
| White Paper: | Posted: 22 Oct 2009
| | Published: | 22 Oct 2009 | |
Summary: |
In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
|
|
 |
|
|
Business Network Transformation: Product and Service Leadership
sponsored by SAP America Inc
| White Paper: | Posted: 21 Oct 2009
| | Published: | 21 Oct 2009 | |
Summary: |
For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.
|
|
 |
|
|
7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
sponsored by Vovici
| White Paper: | Posted: 20 Oct 2009
| | Published: | 20 Oct 2009 | |
Summary: |
In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
|
|
 |
|
|
Customer Experience IQ Report
sponsored by Vovici
| White Paper: | Posted: 20 Oct 2009
| | Published: | 20 Oct 2009 | |
Summary: |
The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
|
|
|
|
|
7 Habits of Highly Successful Surveys
sponsored by Vovici
| White Paper: | Posted: 20 Oct 2009
| | Published: | 20 Oct 2009 | |
Summary: |
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!
|
|
|
|
|
Migrate to Online Services
sponsored by SHI
| White Paper: | Posted: 19 Oct 2009
| | Published: | 16 Oct 2009 | |
Summary: |
Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model.
|
|
 |
|
|
TCO Analysis for Modernizing an AS/400 Application to HP Integrity
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 19 Oct 2009
| | Published: | 25 Mar 2009 | |
Summary: |
This paper examines the development costs, ongoing staffing costs, and hardware costs associated with modernizing your business-critical AS/400 applications. It will also discuss how the resulting environment can assist organizations to deliver new and competitive business services as well as reduce IT administrative costs.
|
|
 |
|
|
Security in the Business Productivity Online Suite from Microsoft Online Services
sponsored by SHI
| White Paper: | Posted: 19 Oct 2009
| | Published: | 15 Oct 2009 | |
Summary: |
This paper describes how Microsoft manages security, privacy, and continuity of the Online Services program, as well as how it aligns with industry standards for security and reliability.
|
|
|
|
|
Transforming Insight Into Action with Business Process Management
sponsored by IBM
| White Paper: | Posted: 15 Oct 2009
| | Published: | 15 Dec 2008 | |
Summary: |
Take action based on deep process insight with business process management.
This white paper shows how your business can not only acquire deeper insight into current business operations, but also how to use that insight to drive performance, productivity and savings throughout your organization with BPM from IBM.
|
|
 |
|
|
The HP Applications Modernization Transformation Experience Workshop
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 15 Oct 2009
| | Published: | 01 Oct 2009 | |
Summary: |
Organizations are realizing their priorities are not about new technology –instead, they are focusing on how to use the technology they have to survive and thrive in the downturn. How can you make the most of your information technology investments in this new environment?
|
|
|
|
|
Management Excellence: Leveraging Technology and Techniques
sponsored by Oracle Corporation
| White Paper: | Posted: 13 Oct 2009
| | Published: | 01 Nov 2008 | |
Summary: |
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
|
|
 |
|
|
Maximizing Customer Value with Oracle Business Intelligence Applications
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2007 | |
Summary: |
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
|
|
|
|
|
Maximizing Operational Efficiency with Oracle Business Intelligence Applications
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2007 | |
Summary: |
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
|
|
|
|
|
Performance Management Applications Overview
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2008 | |
Summary: |
Hyperion performance management applications deliver a wide range of Business benefits as well as IT benefits; this overview outlines key benefits.
|
|
|
|
MORE SPECIFIC TOPICS:
Business Activity Monitoring |
Business Performance Management |
Data Mining |
Real-time Analytics |
Supply Chain Intelligence