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Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM
sponsored by Microsoft
 | Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
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Grow Your Business with the Visibility to Capture More Sales Opportunities
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Todd Baana, Partner Technology Specialist
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Summary: |
In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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Grow Your Business with Microsoft Dynamics CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Julie Herman, Dynamics Solution Specialist, CRM/ERP/IW
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Summary: |
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
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Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speakers: |
Jason Hunt, Chief Technology Officer
Abe Ray, Director of CRM Integration
Michael Strand, Director, Enterprise Microsoft Business Solutions
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Summary: |
View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Susan Sauls, Partner Technology Specialist
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Summary: |
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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Transforming Customer Service into a Strategic Asset
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speakers: |
Jonathan Farmer, Senior Product Manager
David Peet, VP Field Operations
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Summary: |
View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
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Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speakers: |
Brad Wilson, General Manager
David A. Johnson, Executive Vice President, Global Chief Information Officer
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Summary: |
View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.
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Increase Sales Productivity by Creating a Connected and Collaborative Sales Force
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Lori Harner, Business Solutions Specialist
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Summary: |
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.
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Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Christian Pedersen, Senior Director, CRM Product Management
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Summary: |
Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
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Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online
sponsored by Microsoft
 | Case Study: | Posted: 09 Sep 2009
| | Published: | 02 May 2009 | |
Summary: |
The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
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Anatomy of a Siebel CRM Archiving Project
sponsored by IBM
| White Paper: | Posted: 04 Sep 2009
| | Published: | 01 Feb 2008 | |
Summary: |
The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 18 Apr 2008 | |
Summary: |
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
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Wealth Management Firms Choose CRM to Improve Productivity and Client Service
sponsored by Microsoft
| White Paper: | Posted: 25 Aug 2009
| | Published: | 25 Aug 2009 | |
Summary: |
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 29 Jun 2007 | |
Summary: |
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 21 Oct 2008 | |
Summary: |
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
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MORE SPECIFIC TOPICS:
Contact Management |
CRM Analytics |
Mobile CRM |
PRM |
Profiling