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Branch Modernization
sponsored by Microsoft
 | White Paper: | Posted: 08 Sep 2009
| | Published: | 01 Jun 2009 | |
Summary: |
Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
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Ice Cream Maker Puts the Freeze on Server Sprawl, Saves More Than $500,000
sponsored by Microsoft
| Case Study: | Posted: 08 Sep 2009
| | Published: | 01 Mar 2009 | |
Summary: |
Wells' Dairy needed to provide cost-effective services and promote business continuity and agility. It deployed the Windows Server 2008 Datacenter operating system and Hyper-V™ virtualization technology. Today, it has a scalable server consolidation solution and a data center that is saving more than US.$12,000 in annual electrical costs.
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Smart Decisions for Extraordinary Times
sponsored by Microsoft
| White Paper: | Posted: 08 Sep 2009
| | Published: | 09 Sep 2009 | |
Summary: |
With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
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Breakthroughs with Windows 7 Webcast
sponsored by Microsoft
 | Webcast: | Posted: 08 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.
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Windows 7 and Hyper-V Deep Dive Webcast
sponsored by Microsoft
| Webcast: | Posted: 08 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join Michael Pathi, Partner Technology Specialist, Microsoft Corporation, for this webcast and find out how the Windows 7 and Windows Server 2008 R2 operating systems work together.
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Wealth Management Firms Choose CRM to Improve Productivity and Client Service
sponsored by Microsoft
| White Paper: | Posted: 25 Aug 2009
| | Published: | 25 Aug 2009 | |
Summary: |
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 18 Apr 2008 | |
Summary: |
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
sponsored by Microsoft
| White Paper: | Posted: 25 Aug 2009
| | Published: | 28 Jun 2007 | |
Summary: |
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 21 Oct 2008 | |
Summary: |
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 29 Jun 2007 | |
Summary: |
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 25 Jul 2008 | |
Summary: |
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 18 Apr 2008 | |
Summary: |
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 05 Jun 2008 | |
Summary: |
When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 18 Apr 2008 | |
Summary: |
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 15 Apr 2008 | |
Summary: |
Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
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