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BlackBerry Monitoring & Management: Why Traditional Monitoring Tools Cannot Deliver True Mobile User Management for the BlackBerry Platform
sponsored by BoxTone

With BlackBerry smartphone deployments growing rapidly, organizations are quickly finding that traditional monitoring technologies such as Microsoft MOM/SCOM, HP OpenView, CA Unicenter, IBM Tivoli, NetIQ or others just can't handle the unique challenges that come with the management, monitoring and support of the mobile user. The biggest challenge? One-half of the BlackBerry infrastructure (RIM NOC, carrier and smartphone) lies outside IT's control.

This White Paper discusses an important new user service-level architecture and modular-design approach known as Mobile User Management that is fast becoming the internal operational standard IT organizations trust to keep mobile smartphone users connected and performing business functions anywhere, anytime.

TOPICS:

Wireless Technologies
Handhelds / PDAs
Mobile Device Management

(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from BoxTone
Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile)
sponsored by BoxTone
White Paper: |  Posted: 08 Oct 2009
Published: 08 Oct 2009
Summary: This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.
Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee, Reducing Risk and Increasing User Productivity
sponsored by BoxTone
Analyst Report: |  Posted: 08 Oct 2009
Published: 08 Oct 2009
Summary: This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity.
How to Calculate The ROI & TCO of Your Mobile Users Before Cost Overruns Blindside You
sponsored by BoxTone
Analyst Report: |  Posted: 08 Oct 2009
Published: 08 Oct 2009
Summary: This handbook is designed to help senior IT management calculate their organization's mobile ROI and TCO -- using an enterprise environment of 2,000 mobile users to demonstrate the approach -- and includes a 5-step analytical approach for reducing that TCO by as much as 15-20 percent.
Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
sponsored by BoxTone
White Paper: |  Posted: 08 Oct 2009
Published: 08 Oct 2009
Summary: In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.

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