IBV - CEOs Guide to Generative AI: Customer Service

Generative AI is unlike any technology that has come before. It’s swiftly disrupting business and society, forcing leaders to rethink their assumptions, plans and strategies in real time.

To help CEOs stay on top of the fast-shifting changes, the IBM Institute for Business Value is releasing a series of targeted, research-backed guides to generative AI, on topics from data security to tech investment strategy to customer experience.

Vendor:: IBM
Posted:: Apr 3, 2024
Published:: Mar 28, 2024
Format:: PDF
Type:: White Paper

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