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iET ITSM sponsored by iETSolutions
Description:
The ITIL service level management process is designed to help an organization maintain and improve operational processes and demonstrate stable or improving trends in quality of service.
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| iET Process Analyzer sponsored by iETSolutions
Description:
iET Process Analyzer provides the ability to assess how a specific business process or function is performing against key performance indicators (KPIs).
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| ITIL® sponsored by CA
Description:
The Information Technology Infrastructure Library (ITIL®) has become the de facto standard in IT Service Management best practices.
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