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Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity
sponsored by Microsoft
 | Case Study: | Posted: 11 Nov 2009
| | Published: | 01 Jun 2009 | |
Summary: |
Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
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CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 21 Apr 2008 | |
Summary: |
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .
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Microsoft Dynamics CRM Online Case Study: High Five Sportswear
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 09 Sep 2009 | |
Summary: |
Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
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Drive Real-World Business Processes with Microsoft Dynamics CRM
sponsored by Microsoft
 | Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Jeff Lowe, Solution Specialist, Microsoft Dynamics
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Summary: |
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
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Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
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Improve Customer Relationships Using the 2007 Office System
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Bill Sheldon, Principal Engineer
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Summary: |
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Val Draper, Partner Technology Specialist
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Summary: |
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speakers: |
Phillip Haase, CRM Technology Evangelist
Gareth Sullivan, Technical Specialist, Microsoft Dynamics CRM
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Summary: |
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
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Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
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Grow Your Business with Microsoft Dynamics CRM
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Julie Herman, Dynamics Solution Specialist, CRM/ERP/IW
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Summary: |
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Todd Baana, Partner Technology Specialist
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Summary: |
This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
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Transforming Customer Service into a Strategic Asset
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speakers: |
Jonathan Farmer, Senior Product Manager
David Peet, VP Field Operations
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Summary: |
View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!
sponsored by Microsoft
| Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Susan Sauls, Partner Technology Specialist
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Summary: |
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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Wealth Management Firms Choose CRM to Improve Productivity and Client Service
sponsored by Microsoft
| White Paper: | Posted: 25 Aug 2009
| | Published: | 25 Aug 2009 | |
Summary: |
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 21 Oct 2008 | |
Summary: |
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
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