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CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service
sponsored by Microsoft
 | Case Study: | Posted: 10 Sep 2009
| | Published: | 21 Apr 2008 | |
Summary: |
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 14 Apr 2008 | |
Summary: |
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
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Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 18 Apr 2008 | |
Summary: |
Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.
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Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 15 Apr 2008 | |
Summary: |
After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online.
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Kelley Blue Book Case Study
sponsored by Microsoft
| Case Study: | Posted: 18 Sep 2009
| | Published: | 31 Jul 2007 | |
Summary: |
In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.
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International Marketing Company Gains Quick and Easy Messaging Disaster Recovery
sponsored by Microsoft
| Case Study: | Posted: 18 Sep 2009
| | Published: | 23 Aug 2007 | |
Summary: |
This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services.
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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 22 Jul 2008 | |
Summary: |
Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
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Online Services Delivers Enterprise-class Communications to Growing Retail Business
sponsored by Microsoft
| Case Study: | Posted: 18 Sep 2009
| | Published: | 14 Nov 2008 | |
Summary: |
This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great.
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution
sponsored by Microsoft
| Case Study: | Posted: 19 Aug 2009
| | Published: | 01 Jan 2008 | |
Summary: |
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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NBA Basketball Team Scores with Sales Force Automation Tool
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 11 Apr 2008 | |
Summary: |
Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.
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TAC Prepared for Aggressive Growth
sponsored by Microsoft
| Case Study: | Posted: 18 Sep 2009
| | Published: | 12 Sep 2008 | |
Summary: |
In the face of aggressive growth, TAC Americas found it increasingly difficult to conduct month-end financial closing and report results. This case study examines how they addressed this problem by implementing a solution that incorporated Microsoft Office PerformancePoint Server 2007.
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Microsoft Dynamics CRM - Sports Organizations
sponsored by Microsoft
| Case Study: | Posted: 30 Jul 2009
| | Published: | 30 Jul 2009 | |
Summary: |
For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.
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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
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Chill Factore Video Case Study
sponsored by Microsoft
| Case Study: | Posted: 30 Jul 2009
| | Published: | 30 Jul 2009 | |
Summary: |
The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
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Leicester City Football Club Video Case Study
sponsored by Microsoft
| Case Study: | Posted: 24 Jul 2009
| | Published: | 24 Jul 2009 | |
Summary: |
Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!
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