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Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile
sponsored by Hewlett-Packard Company

	White Paper: \| Posted: 16 Sep 2009
	Published:	01 Sep 2009
	Summary:	This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.

Security Awareness: Is User Education of Any Use at All?
sponsored by ESET

	White Paper: \| Posted: 03 Sep 2009
	Published:	08 Dec 2008
	Summary:	This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences.

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