EBOOK:
Businesses are facing new challenges to meet the expectations of customers and employees. In this 14-page buyer's guide, Computer Weekly looks at the benefits of the experience economy, the customer service implications of always-on mobile users and how digital platforms can engage customers across all channels.
EGUIDE:
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
EGUIDE:
Artificial Intelligence is red hot. But what lies beyond the hype? Once it was big data, then cloud, now it is artificial intelligence, and that sub-set of it which is machine learning, that's generating more heat than light. Is there business value here?
PRESENTATION:
In this presentation from our CW500 event, digital transformation programme director Richard Philips explains how the AA tackled the challenges of delivering people, cultural and organisational change.
EGUIDE:
Within 20 years technology could automate as many as two thirds of middle-ranking job, meaning employers will find it difficult to find the people with the high-level skills they need. This changing demographic has led to a spurt of technological innovation in Human Resources as companies gear up for the recruitment wars that lie ahead.
PODCAST:
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the DWP's IR35 tax bill, the launch of the 2021 Most Influential Women in UK Technology awards programme, and company cultures.
EZINE:
In this week's Computer Weekly, we talk to retailer Sainsbury's about its data science strategy and how it helps the firm better understand customers. We take a detailed look at the evolution of the business intelligence market. And we find out how simulated disaster management can tackle the security skills gap. Read the issue now.
EGUIDE:
HR no longer needs to take the entire first day and more for employee orientation, indoctrination and document signings—thanks to mobile onboarding applications. Learn how mobility has revamped onboarding processes in this expert guide.
EGUIDE:
This e-guide to employee experience includes a podcast discussion about the evolution of employee experience management. Also, we explore how advanced companies are responding to skills shortages and millennial employee attitudes by listening harder to their workforces.
EGUIDE:
Human capital management (HCM) has experienced several incarnations since HR assumed greater corporate and workforce responsibilities. The most reason versions are often infused with AI, analytics, and mobile capabilities. Download this expert guide to learn how HR leaders are using these technologies to improve employee experience.
