PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EGUIDE:
In this Nordic e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.
EZINE:
In this week's Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
EGUIDE:
Blockchain technology is increasingly showing its value to business. In this 15-page buyer's guide, Computer Weekly looks at the challenges the technology still needs to overcome, how it's shaping the use of data and what it can do for information security professionals.
EBOOK:
Business process management in the digital era is a whole new deal. In this SearchCIO handbook, find out how businesses must adapt BPM systems to meet the needs of the digital customer.
EGUIDE:
Auto Trader is the UK's biggest online marketplace for new and used car sales. Its head of infrastructure sets out how cloud, containers and microservices will help reinforce its market-leading position in the years to come
EGUIDE:
View this e-guide to learn how accounting and finance teams can improve productivity, maintain compliance, and boost fraud protection through the incorporation of AI-based systems.