PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
EZINE:
In this week's Computer Weekly, we talk to the leader of ExxonMobil's data organisation, about the energy giant's strategy to establish enterprise-wide principles for the use of data. As the UK's Online Safety Act comes into force, we examine the tech sector's concerns over the laws around end-to-end encryption. Read the issue now.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
ESSENTIAL GUIDE:
Compliance with government regulations and industry standards shapes the formation of most information security programs. There’s no way around it; your organization must comply. This essential guide will help you sort out and prioritize your compliance responsibilities.
EZINE:
This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign.
WHITE PAPER:
B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
WHITE PAPER:
This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
WHITE PAPER:
This white paper offers 6 top recommendations on how to keep your data protected in the cloud and compliant with varying regulatory mandates across country borders.
