WHITE PAPER:
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
EBOOK:
SearchSecurity.com presents a comprehensive guide to NERC compliance. Our experts cover all the angles in order to help your efforts in meeting compliance with the information security standards established by the North American Electric Reliability Corporation.
EZINE:
This e-zine presented by SearchSecurity.co.UK will give key tips on how to comply to data protection regulations, and will help you find a product that is right for your business.
EZINE:
In this week's Computer Weekly, a tech expert is set to earn millions after successfully blowing the whistle on vulnerabilities in Cisco's video surveillance software. Our latest buyer's guide examines the issues around big data architecture. And we look at how the end of Windows 7 could spark a new era for desktop productivity. Read the issue now.
EZINE:
In this week's Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. Read the issue now.
EZINE:
In this handbook, focused on enterprise resource planning in the Asia-Pacific region, Computer Weekly looks at what's behind this renewed priority and why firms want cheaper software maintenance and the benefits of best-of-breed cloud apps.
EZINE:
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
EGUIDE:
The better the working conditions of a software developer, the better the results. In this 15-page buyer’s guide, Computer Weekly looks at how to improve productivity, the tools required to build success and the value of in-house expertise.
