EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
WHITE PAPER:
Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.
PRESENTATION TRANSCRIPT:
This presentation transcript reveals best practices for license management. Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
WHITE PAPER:
This EMA report provides guidelines for how to plan a more effective EAM strategy, including maturity levels, processes, and technologies. IBMs Maximo Asset Management and SmartCloud Control Desk functionality and architecture will be introduced and the impact these applications have in use-case deployments in 3 different verticals will be stressed
TECHNICAL ARTICLE:
In this Quest white paper, learn how automating AD improves your efficiency and reduces mistakes, helping you to break free from the headaches and the daily AD grind. Read this white paper today.
EGUIDE:
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
EGUIDE:
This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.
WEBCAST:
Most cloud platforms are pretty good at one thing, but still try to do everything else. Access this exclusive resource to learn about an integrated, enterprise-class cloud environment that lets you deliver configurable cloud services from a service catalog and self-service portal, get more efficient administrative control, and much more!
WHITE PAPER:
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
