WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
VIDEO:
Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage.
VIRTUAL ENVIRONMENT:
This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
WEBCAST:
Join us to examine some of the malware risks associated with heterogeneous computing environments and solutions to protect your valuable business assets.
VIRTUAL ENVIRONMENT:
This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
WEBCAST:
Microsoft Exchange Server 2013 has several new features, this webinar reviews some of these and walks through the migration process from Exchange Server 2010 or earlier.
sponsored by Hewlett-Packard Enterprise and Intel ®
VIDEO:
This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
VIRTUAL ENVIRONMENT:
Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.