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Discover how a broadcast delivery can help you overcome the issues with the currently used HTTP delivery method. Avoid bottlenecks and improve user-experience, all in a cost-effective manner.
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IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
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Anti-virus is not enough to protect your organization. Symantec now offers multi-layered protection from endpoint to gateway in the new Symantec Protection Suite. Download this paper to find out 10 reasons that this new product suite is the one you can trust for your organization.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
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Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
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This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
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In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
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This paper focuses on the need to monitor and manage outbound content, discusses the key drivers that are making it necessary and details 3 steps that an organization should take to mitigate the risks it faces from employee use of communication tools.