eOutsourcing White Papers

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The Top 10 Criteria for Selecting A Managed Services Provider sponsored by IBM WHITE PAPER: In this white paper, you will uncover the top 10 most important criteria to consider when selecting a managed service provider. Access this paper now to evaluate several providers to see if they support multivendor environments and provide consistent global service delivery. Posted: 06 Nov 2013 \| Published: 06 Nov 2013 TOPICS: IT Consulting Services \| IT Departments \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management

Financial Giant Cuts Costs through Offshore Testing Services sponsored by Hexaware Technologies WHITE PAPER: Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates. Posted: 10 Apr 2008 \| Published: 01 Apr 2008 TOPICS: Applications Management \| Banking Industry \| Call Center Software \| Contact Center Software \| Customer Satisfaction \| Financial Industry Organizations \| Financial Services \| IT Outsourcing Services \| Offshore Outsourcing \| Testing

Showing the Value of Your Services and Becoming a Trusted Advisor sponsored by Solarwinds MSP WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. Posted: 25 Apr 2014 \| Published: 25 Apr 2014 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version sponsored by Siemon Company WHITE PAPER: Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers. Posted: 17 Nov 2010 \| Published: 17 Nov 2010 TOPICS: Co-Location Facilities \| Data Center Management \| Data Centers \| Hosting Services \| Infrastructure Services \| IT Outsourcing Services \| Platform as a service \| Software as a Service

Managed Mobility Services: Reduce Your Risk and Improve Productivity sponsored by Hewlett-Packard Enterprise WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Compliance Best Practices \| Data Security \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Mobile Device Management \| Mobile Workers \| Security \| Security Management \| Security Managers

Cloud Computing: Best Practices for Migrating to Microsoft Business Productivity Online Suite sponsored by Dell Software WHITE PAPER: In this new white paper by Quest Software, learn the best practices for migrating to Microsoft Exchange Online and SharePoint Online from any legacy platform. See why organizations like yours are moving to BPOS. Read this white paper today. Posted: 30 Mar 2010 \| Published: 30 Mar 2010 TOPICS: Cloud Computing \| Collaborative Applications Software \| Data Centers \| Data Management \| Email Management \| Email Management Software \| Email Security \| Hosting Services \| IT Outsourcing Services \| Microsoft Exchange \| Microsoft Office

Getting on the Right Side of Capex vs. Opex Divide sponsored by Rackspace Technology WHITE PAPER: This whitepaper looks at the financial and man-power advantages of managed colocation in contrast to in-house server management, and traditional hardware colocation. Posted: 11 Nov 2013 \| Published: 01 Nov 2012 TOPICS: Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management

Intelligent Workload Management: Opportunities and Challenges sponsored by Novell, Inc. WHITE PAPER: This white paper discusses why virtualization and cloud initiatives are putting so much pressure on workload management and security requirements and describes how emerging intelligent workload management approaches can potentially streamline operations. Posted: 21 Oct 2010 \| Published: 21 Oct 2010 TOPICS: Cloud Computing \| Data Center Management \| IT Outsourcing Services \| Network Security \| Server Management \| Server Provisioning \| Server Virtualization \| Software Migration \| Workload Automation

Rethinking People Costs in Enterprise IT sponsored by Rackspace Technology WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth. Posted: 15 Oct 2014 \| Published: 12 Aug 2014 TOPICS: IT Asset Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services \| IT Spending \| Talent Management

Why Third Party Data Storage Maintenance is Right for You sponsored by MSDI WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization. Posted: 07 Jul 2011 \| Published: 07 Jul 2011 TOPICS: Budgeting \| IT Management \| IT Outsourcing Services \| Maintenance Contracts \| Outsourcing \| SLA \| SLA Management Services