WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
sponsored by Hewlett-Packard Enterprise and Intel ®
VIDEO:
This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
WEBCAST:
This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
VIRTUAL SEMINAR:
Access this webcast today to listen as Darren O'Loughlin, CSO for Dimension Data's global business enabling IT as a Service, shares strategic objectives for securing applications and workloads on an enterprise-class cloud.
WEBCAST:
This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
WEBCAST:
View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
WEBCAST:
Microsoft Exchange Server 2013 has several new features, this webinar reviews some of these and walks through the migration process from Exchange Server 2010 or earlier.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
WEBCAST:
The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals.