Customer Information Management Multimedia

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Microsoft Dynamics CRM 3.0 sponsored by Microsoft SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. Posted: 01 Jun 2007 \| Premiered: 01 Jun 2007 TOPICS: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Marketing \| Marketing Information Systems \| Microsoft Office \| Sales

It's all about customer satisfaction sponsored by Hewlett Packard Enterprise WEBCAST: Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications. Posted: 24 Feb 2014 \| Premiered: Feb 24, 2014 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Applications Software \| CRM \| CRM Best Practices \| Customer Data Management \| Customer Satisfaction \| Mobile CRM

Introduction to Microsoft Dynamics CRM Online sponsored by Microsoft WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. Posted: 09 Sep 2009 \| Premiered: Sep 9, 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Retention \| Customer Service \| Customer Support Software \| Sales \| Sales and Marketing Software

Helping United Soar to New Heights sponsored by Hewlett Packard Enterprise WEBCAST: View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs. Posted: 02 Jan 2014 \| Premiered: Jan 2, 2014 TOPICS: Airline Industry \| CIOs \| Customer Data Management \| Customer Satisfaction \| Customer Service \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers

Case Study: Mandarin Oriental sponsored by SDL Web Content Management Solutions Division VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more. Posted: 11 Apr 2011 \| Premiered: 11 Apr 2011 TOPICS: Customer Data Management \| Customer Interaction Services \| Customer Satisfaction \| Customer Self-Service \| Customer Service Best Practices \| Web Content Management

Real-Time insights with SAP HANA sponsored by HP & Intel® VIDEO: Technology has always played a considerable role in helping organizations manage data. However, with today's ever-increasing reliance on information-based operations and communications, organizations need to be on the cutting edge of data technology to stay ahead of the competition. Learn why by watching this video from HP and SAP HANA. Posted: 16 Apr 2014 \| Premiered: 16 Apr 2014 TOPICS: Business Intelligence \| Business Intelligence Software \| Content Analytics \| CRM Analytics \| Customer Data Management \| Data Analytics \| Data Management

HPE Social Enterprise Services sponsored by Hewlett-Packard Enterprise WEBCAST: Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| Data Mining \| Data Mining Software \| Social Computing \| Social Networking

Calculating Customer Lifetime Value: Analysis to Loyalty sponsored by Looker WEBCAST: Tune into the following webinar to learn what it takes to accurately calculate customer lifetime value and how by doing so successfully, you can drive improvements across all aspects of you company. Posted: 20 Oct 2014 \| Premiered: Oct 20, 2014 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction

Getting Started with Microsoft Dynamics CRM Online sponsored by Microsoft VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. Posted: 14 Dec 2009 \| Premiered: 14 Dec 2009 TOPICS: CRM \| CRM Analytics Software \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Software Infrastructure

Integrate Quickbooks Desktop and Salesforce sponsored by Scribe Software Corporation WEBCAST: View this comprehensive webcast to learn how to integrate QuickBooks® Desktop data with Salesforce® using a CRM integration tool. Discover how integration can empower your sales and support teams to make better decisions and handle customer needs. Posted: 14 Nov 2013 \| Premiered: Jul 26, 2013 TOPICS: CRM \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Data Integration \| Data Management \| Financial Reporting