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ITIL®,the CMS and You
sponsored by BMC Software, Inc
White Paper: | Posted: 20 Aug 2009
Published:20 Aug 2009
Summary: This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
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