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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap
sponsored by CA
 | White Paper: | Posted: 19 Nov 2009
| | Published: | 19 Oct 2009 | |
Summary: |
Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
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How IT Can Help Companies Make Better, Faster Decisions
sponsored by SAP AG
| White Paper: | Posted: 30 Oct 2009
| | Published: | 30 Oct 2009 | |
Summary: |
IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
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Giving Service Companies a Fast Start
sponsored by SAP AG
| White Paper: | Posted: 29 Oct 2009
| | Published: | 10 Mar 2009 | |
Summary: |
Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
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SAP® Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions for Faster Value
sponsored by SAP AG
| White Paper: | Posted: 26 Oct 2009
| | Published: | 08 Feb 2008 | |
Summary: |
The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.
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Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
| White Paper: | Posted: 15 Oct 2009
| | Published: | 01 Mar 2009 | |
Summary: |
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
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BI for Small and Mid-sized Businesses
sponsored by LogiXML
| White Paper: | Posted: 08 Oct 2009
| | Published: | 08 Oct 2009 | |
Summary: |
This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP
| White Paper: | Posted: 28 Sep 2009
| | Published: | 28 Sep 2009 | |
Summary: |
Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
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Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console
sponsored by Oracle Corporation
| White Paper: | Posted: 10 Sep 2009
| | Published: | 16 Oct 2008 | |
Summary: |
This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
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Removing the Barriers to IT Governance: How On-Demand Software Changes the Game
sponsored by Innotas
| White Paper: | Posted: 03 Sep 2009
| | Published: | 01 Sep 2009 | |
Summary: |
IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
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How Outsourcing Drives Business Process Improvements
sponsored by CompuCom Systems, Inc.
| White Paper: | Posted: 22 Jun 2009
| | Published: | 01 Jun 2009 | |
Summary: |
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
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Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc
| White Paper: | Posted: 18 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc
| White Paper: | Posted: 17 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
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Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc
| White Paper: | Posted: 17 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
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Embracing the Cloud: Top Seven Imperatives for an Organization
sponsored by Wipro Technologies
| White Paper: | Posted: 12 Jun 2009
| | Published: | 01 Mar 2009 | |
Summary: |
This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
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10 Dying IT Skills
sponsored by Global Knowledge
| White Paper: | Posted: 13 May 2009
| | Published: | 13 May 2009 | |
Summary: |
When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
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MORE SPECIFIC TOPICS:
Computer Systems Design Services |
Content Management Services |
eBusiness Services |
eLogistics Services |
Financial Services |
Internet Services |
IT Management Services |
IT Utility Services |
Telecommunications Services |
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