Professional Services Administration White Papers

Software > Applications Software > Project Management Software >
Professional Services Administration White Papers (View All Report Types)

Create a Referral Program to Grow Your IT Business sponsored by ConnectWise WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth. Yet, many businesses have not established an official referral program to capture as many referrals as possible. Check out this guide to find the proven best strategies for creating the perfect referral program for your business. Posted: 16 Jul 2013 \| Published: 16 Jul 2013 TOPICS: Business Process Automation \| Channel Management \| Channel Management Software \| Customer Retention \| Customer Satisfaction \| Customer Service \| Incentive Management \| Lead Generation \| Lead Management \| Market Research \| Marketing \| Professional Services Automation Software \| Social Networking

Business Analytics and Optimization for the Intelligent Enterprise sponsored by IBM WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises. Posted: 14 Dec 2010 \| Published: 14 Dec 2010 TOPICS: Business Intelligence \| Business Performance Management \| Business Process Management \| Enterprise Content Management \| Information Management \| Professional Services Automation Software

Integrating Cloud Backups Into Your MSP Management Platforms sponsored by Intronis WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms. Posted: 22 Jul 2013 \| Published: 22 Jul 2013 TOPICS: Backups \| Cloud Backup \| Data Recovery \| Disaster Recovery \| Management Service Providers \| Professional Services Automation Software \| Risk Management

Deliver a superior experience: Application Transformation Solutions sponsored by Hewlett-Packard Enterprise WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for. Posted: 07 Feb 2014 \| Published: 31 May 2013 TOPICS: Application Development \| Application Infrastructure \| Application Integration \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Applications Management Services \| Applications Management Software \| Applications Software \| CRM \| Customer Satisfaction \| Enterprise Applications Software \| User Experience

Defend Against Injection-based Attacks sponsored by Klocwork WHITE PAPER: This paper provides a detailed description of injection vulnerabilities, discusses how they present themselves to both end users and software developers, and explains mitigation strategies to help resolve the various types of injection attacks. Posted: 27 Dec 2013 \| Published: 27 Dec 2013 TOPICS: Application Development \| Application Life-Cycle Management \| Application Security \| Code Management \| Software \| Software Development Life-Cycles \| Software Development Tools

Five Critical Steps to Achieving an Effective Application Security Program sponsored by IBM WHITE PAPER: Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate. Posted: 08 Oct 2014 \| Published: 31 Dec 2013 TOPICS: Application Development \| Application Security \| Applications Management \| Applications Software \| Cloud Security \| Cybersecurity \| Internet Security \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| IT Management \| IT Managers \| Malware \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Managers \| Security Standards \| Security Threats \| Virus Protection \| Vulnerability Management

Choose the Service Desk Delivery Model that Makes Sense sponsored by Pangea Systems WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business. Posted: 20 Jun 2014 \| Published: 31 Dec 2012 TOPICS: Cloud Computing \| IT Service Management \| Security \| Security Infrastructure \| SOA \| Software

Information-Driven Apps: The Evolution of the Dashboard sponsored by MicroStrategy WHITE PAPER: The following white paper explores a dashboard engine that allows organizations to create exception information-driven applications in a code-free, replicable, and maintainable manner. Read on to learn more. Posted: 17 Jun 2014 \| Published: 17 Jun 2014 TOPICS: Application Development \| Application Life-Cycle Management \| Applications Management \| Applications Software \| Business Intelligence \| Business Intelligence Software

Protect People, Processes, and Technology From Web Application Threats sponsored by IBM WHITE PAPER: This resource discusses the security challenges created by web applications and offers insight and advice to help you address these issues. Posted: 05 Mar 2014 \| Published: 30 Nov 2013 TOPICS: Application Security \| Applications Management \| Applications Software \| Cybersecurity \| Hackers \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Managers \| Security Threats \| Vulnerability Management \| Web Application Security \| Web Applications Management \| Web Applications Software

TOGAF® and Enterprise Portfolio Management sponsored by Global Knowledge WHITE PAPER: Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world. Posted: 28 Jan 2015 \| Published: 28 Jan 2015 TOPICS: Portfolio Management (IT Management) \| Software \| Software Best Practices \| Software Project Management