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Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management
sponsored by Nimsoft, Inc.
 | White Paper: | Posted: 04 Nov 2009
| | Published: | 04 Nov 2009 | |
Summary: |
For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
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Distributed IT Infrastructures: Alternative Approaches
sponsored by VM6 Software
| White Paper: | Posted: 27 Oct 2009
| | Published: | 27 Oct 2009 | |
Summary: |
This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
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Managing Performance Through the Web Application Delivery Chain - IDC
sponsored by Gomez
| White Paper: | Posted: 05 Oct 2009
| | Published: | 05 Oct 2009 | |
Summary: |
In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.
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How It Works: InterScan™ Messaging Hosted Security Advanced
sponsored by Trend Micro GmbH
| White Paper: | Posted: 30 Sep 2009
| | Published: | 15 Sep 2008 | |
Summary: |
In addition to the functionality of the Standard version, InterScan Messaging Hosted Security Advanced adds flexible content filtering rules and the option to add email encryption. This white paper explains each of these features and provides sample use cases to assist in their application.
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Configuring High Availability for Windows Server 2008 Environments
sponsored by Marathon Technologies
| White Paper: | Posted: 28 Sep 2009
| | Published: | 28 Sep 2009 | |
Summary: |
All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need.
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Why You Should Consider Hosted Messaging Security
sponsored by Trend Micro GmbH
| White Paper: | Posted: 25 Sep 2009
| | Published: | 19 Feb 2009 | |
Summary: |
In a major study of the hosted services market conducted by Osterman Research in 2008, antispam and virus protection were the two hosted offerings that organizations identified as services that they will likely or definitely deploy to supplement internally managed infrastructure. Read this paper to learn more.
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
sponsored by Help/Systems
| White Paper: | Posted: 24 Sep 2009
| | Published: | 17 Sep 2009 | |
Summary: |
Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
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Discover How Easy it is to Troubleshoot Your Enterprise from One Central Scheduling Console
sponsored by Help/Systems
| White Paper: | Posted: 24 Sep 2009
| | Published: | 17 Sep 2009 | |
Summary: |
Read this paper to learn how to create event-driven schedules based on system events across your enterprise with Robot/SCHEDULE Enterprise.
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IT Automation: Going Beyond the Obvious to Find Real Cost Savings
sponsored by BMC Software, Inc
| White Paper: | Posted: 18 Sep 2009
| | Published: | 18 Sep 2009 | |
Summary: |
Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
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Email Archiving: Mitigate Risk - Managing Compliance, eDiscovery, and Records Requests
sponsored by Mirapoint Software, Inc.
| White Paper: | Posted: 18 Sep 2009
| | Published: | 18 Sep 2009 | |
Summary: |
Learn the importance of email archiving and how it can help solve the many challenges facing organizations today with compliance, continuity in business knowledge, data retention policies and requests for electronic discovery.
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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT
sponsored by Dorado Software
| White Paper: | Posted: 11 Sep 2009
| | Published: | 10 Nov 2008 | |
Summary: |
Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA?oriented management approach.
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Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs
sponsored by Citrix
| White Paper: | Posted: 11 Sep 2009
| | Published: | 11 May 2009 | |
Summary: |
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.
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Optimizing Exchange High Availability - A New Approach
sponsored by Marathon Technologies
| White Paper: | Posted: 10 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
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Optimizing Citrix XenApp High Availability - A New Approach
sponsored by Marathon Technologies
| White Paper: | Posted: 10 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
Many businesses today are delivering applications to users as an on-demand
service. This reduces the cost of application management and can improve
application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.
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Analyzing the Total Cost of a Global Service Desk
sponsored by CompuCom Systems, Inc.
| White Paper: | Posted: 22 Jun 2009
| | Published: | 01 Apr 2009 | |
Summary: |
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
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SEE: Related Topics