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The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Cost-Benefit Analysis: Comparing Key Players for Structured Analytics sponsored by IBM WHITE PAPER: Can your organization implement Hadoop clusters without being crippled by IT costs? This resource considers two major players offering structured analytics. Access now to see each of their cost-benefit results and discover the best choice for your business. Posted: 26 Oct 2015 \| Published: 26 Oct 2015 TOPICS: Analytic Applications Software \| Business Architectures \| Business Intelligence \| Business Intelligence Software \| Business Management \| Cost Benefit Analysis \| IT Best Practices \| IT Management \| IT Systems

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System sponsored by RingCentral WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals. Posted: 17 Feb 2014 \| Published: 31 Dec 2013 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

The Future of the IT Department: Exploring the Impact of Cloud on IT Roles and Responsibilities sponsored by IBM WHITE PAPER: Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Departments \| IT Management \| IT Systems

What’s New in IP Office 9.0 sponsored by Avaya WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations. Posted: 11 Nov 2013 \| Published: 11 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. Posted: 07 Sep 2011 \| Published: 07 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

Transforming your Contact Center…”SIP-ly” Stated sponsored by AT&T Corp WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Services \| IP Telephony \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Unified Messaging \| Unified Messaging Systems \| VoIP

Protect Your IT System with Next Generation Security sponsored by IBM WHITE PAPER: Read through this exclusive white paper to find out about data breaches and what you can do to protect yourself, as well as three real-life examples of what can happen when your IT systems are attacked. Posted: 21 Jan 2014 \| Published: 31 Oct 2012 TOPICS: Data Security \| Data Storage \| IT Systems \| Risk Management \| Storage Efficiency \| Storage Infrastructure \| Storage Management \| Storage Security

Outsourcing IT Projects: 12 Success Factors to Consider sponsored by Rackspace Technology WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud. Posted: 10 Nov 2014 \| Published: 10 Nov 2014 TOPICS: Cloud Computing \| Cloud Storage \| Cloud Storage Services \| IT Industry \| IT Management \| IT Outsourcing Services \| IT Systems \| Outsourcing \| Server Virtualization