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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
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Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization.
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As a network manager, application manager or security manager, you need systems that can collect data across your WAN, continuously analyze the data to discover problems, and troubleshoot issues as soon as they occur. Riverbed Cascade has fundamentally changed the economics of network performance management. Learn more.
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The purpose of this document is to provide DX Storage administrators, application developers, and support teams instructions on the DX platform configuration required when applications are utilizing the remote synchronous write feature to enable synchronous writes to a local and remote DX Clusters.
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Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
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As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.
