WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
ActiveMQ is the most popular messaging platform in use today. This webinar will explain some reoccurring messaging patterns that are used for application integration - and then see how they have been applied in large enterprise deployments with ActiveMQ.
Posted: 10 Feb 2011 | Premiered: Mar 1, 2011, 11:00 EST (16:00 GMT)
WEBCAST:
This video explores a leading solution delivering industry standard Linux systems services faster, with higher quality, and more economically than others. Learn how it combines a leading hardware, Linux software, and domain expertise of different industries resulting in higher quality operations that keep pace with modern business.
SOFTWARE DOWNLOAD:
To ensure optimal performance for your SQL Server, you need 24/7 monitoring to identify and diagnose issues quickly and effectively. Access a complimentary 14-day trial to SQL Diagnostic Manager.
PODCAST:
In this podcast, learn about the emerging technologies driving the transition to App Delivery 2.0. Uncover how network virtualization can be applied to better optimize application delivery, provide increased flexibility and create an efficient network infrastructure with a mix of hardware and software solutions.
PODCAST:
In this Webcast Sundeep Goel, Worldwide Channel Sales with IBM® Rational®, talks about the development need that Rational Build Forge® Express Edition is designed to address.
WEBCAST:
In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.
SOFTWARE DOWNLOAD:
Having trouble with storage latency issues? SolarWinds® Storage Response Time Monitor free tool tracks those sluggish VMs, shows the top host to datastore total response times and a count of additional high latency offenders.
WEBCAST:
The volume of data in Oracle E-Business Suite applications is growing at a staggering rate. Keeping enterprise data in the production database isn’t sustainable yet deleting it isn’t an option as the data needs to remain accessible. View this webinar as it examines the best practices in archiving to help better manage data efficiently.
