CEM White Papers

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Cricket Communications Turns to Splunk for Assuring Automated Service Management
sponsored by Splunk
WHITE PAPER: Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system.
Posted: 10 Feb 2012 | Published: 09 Feb 2012

Splunk

Implementing product mix optimization that works
sponsored by Quintiq
WHITE PAPER: This guide offers insight to help you optimize your product mix and maximize profits.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Quintiq

Key Strategies for IT Success in Today's Distribution Environment
sponsored by Epicor Software Corporation
WHITE PAPER: This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
Posted: 25 Oct 2011 | Published: 21 Oct 2011

Epicor Software Corporation

Eliminate Paper in Your Business Processes: A How-to
sponsored by Esker Inc.
WHITE PAPER: This paper identifies some of the challenges involved with automating document processing and how to overcome them. Also learn the benefits available to you after you successfully quit paper and manual processing.
Posted: 10 Jul 2013 | Published: 10 Jul 2013

Esker Inc.

Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

IBM

Supporting workplace mobility with ERP
sponsored by Sage (UK) Limited
WHITE PAPER: This white paper examines the business impact of mobile enterprise resource planning (ERP) and why mid-size organizations are flocking to this technology. Also inside, uncover key benefits and potential challenges of mobile ERP.
Posted: 20 Dec 2013 | Published: 31 Oct 2013

Sage (UK) Limited

Risk-Based Test Automation from a Business Process Perspective
sponsored by Worksoft
WHITE PAPER: This white paper examines how you can improve your risk-based testing without automating thousands of existing manual test cases, and why validating critical business processes will enable you to better accommodate change for greater success as well as reduce the ongoing operational costs associated with running your enterprise systems.
Posted: 03 Nov 2011 | Published: 02 Nov 2011

Worksoft

The Future of Business-to-Business Integration
sponsored by IBM
WHITE PAPER: In this IDC report, explore how organizations are evolving their B2B integration capabilities to adapt to new business and technology trends, as well as achieve operational and customer excellence.
Posted: 25 Jun 2014 | Published: 31 Mar 2013

IBM

3 Smart Moves That Slash Intermodal Costs
sponsored by Quintiq
WHITE PAPER: Even with near limitless intermodal options, planners typically fall back on familiar routes and patterns – regardless of whether or not there's a better way to operate. Fortunately, this resource lays out three smart moves that slash intermodal costs while delivering real planning transparency.
Posted: 31 Mar 2014 | Published: 31 Mar 2014

Quintiq

Symmons Industries turns up the pressure on larger competitors with IBM Business Analytics software
sponsored by IBM
WHITE PAPER: Access this fascinating case study today to see how Symmons - a mid-sized, US-based manufacturer in the plumbing industry - implemented expert solutions that enabled production-line staff to adapt manufacturing schedules and meet demands in real time, and much more!
Posted: 05 Nov 2013 | Published: 05 Nov 2013

IBM