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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
WHITE PAPER:
This resource discusses the security challenges created by web applications and offers insight and advice to help you address these issues.
WHITE PAPER:
Check out this exclusive resource to uncover a complete list of tips and tricks for virtual lab testing in a Hyper-V environment, so you can eliminate as many risks as possible.
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Integration has always been an important part of IT projects; however, as this resource explains, it's no longer sufficient to integrate resources under the control of the enterprise. Read on to discover answers to enterprises' top questions about integration.
WHITE PAPER:
This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
WHITE PAPER:
The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data.
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This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
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This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions.
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Click through to access two recent research reports on the overall state of Web Content Management (WCM) and an evaluation of one company's leadership in the industry.
WHITE PAPER:
The following white paper explores why exactly organizations fail to meet the collaborative needs of today and what you can do to improve your success with initiatives. Also learn how to secure enterprise collaboration in 6 steps.
