Call Screening Services White Papers

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Call Screening Services White Papers (View All Report Types)

Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives sponsored by ISACA WHITE PAPER: This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives. Posted: 10 Feb 2010 \| Published: 01 Dec 2009 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Governance, Risk, Compliance (GRC) \| Infrastructure Services \| IT Services \| National Institute of Standards and Technology \| Platform as a service \| Scalability Testing \| Software as a Service

Outsourcing IT Projects to Managed Hosting or the Cloud sponsored by Rackspace Technology WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud. Posted: 09 Jan 2015 \| Published: 07 Jun 2014 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing

Delivering IT as a Service With a Software-Defined Data Center sponsored by VMware, Inc. WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers. Posted: 28 Jun 2013 \| Published: 31 Dec 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| Server Virtualization

IBM Tivoli Service Request Manager White Paper sponsored by IBM WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. Posted: 22 Oct 2010 \| Published: 15 Jan 2010 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

ASG-Discovery and Dependency Mapping (ASG-DDM) sponsored by ASG Software Solutions WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. Posted: 23 Feb 2010 \| Published: 23 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| UNIX \| Windows

Showing the Value of Your Services and Becoming a Trusted Advisor sponsored by Solarwinds MSP WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. Posted: 25 Apr 2014 \| Published: 25 Apr 2014 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Citrix Mobile Solutions Bundle - Product Overview sponsored by Citrix Systems, Inc. WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications. Posted: 14 Jun 2013 \| Published: 06 Jun 2013 TOPICS: Application Deployment \| Application Hosting \| Application Security \| Applications Management \| Endpoint Security \| Handheld Device Security \| Handheld Devices \| IT Asset Management \| IT Services \| Mobile Device Management \| Mobile IP \| Mobile Workers \| Wireless Security

The Financial Benefit of Cisco’s Elastic Core sponsored by Cisco Systems, Inc. WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Automation \| Business Service Providers \| IT Services \| Managed Security Services \| Network Architectures \| Network Capacity \| Network Management \| Network Security \| Network Service Providers \| Network Traffic Management \| Networking \| ROI \| Routing \| TCO

Dell SupportAssist FAQ sponsored by Dell, Inc. and Intel® WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology. Posted: 22 May 2014 \| Published: 23 May 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Systems Management \| Systems Management Services

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers