WHITE PAPER:
An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
WHITE PAPER:
This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content.
WHITE PAPER:
Access this one-page resource to learn about Step Up to Cisco Premier, a unique training that can help your associates receive the Cisco Premier certification so you can identify your company as a qualified, trained, and experienced Cisco resource.
WHITE PAPER:
This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.
WHITE PAPER:
It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description.
WHITE PAPER:
Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
WHITE PAPER:
This whitepaper takes a look at the different components of an effective security plan, and provides a perspective on how enterprises that are serious about their information security budgets should rethink their security plan.
WHITE PAPER:
This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
WHITE PAPER:
Single Sign-On has emerged as a significant technology that resolves a major issue for organizations with multiple platforms, servers and applications requiring unique usernames and passwords for access.
WHITE PAPER:
This resource reveals everything HR professionals, IT professionals, and business leaders need to know about internal talent mobility. With a strong internal mobility program, you can leverage your existing employee base to achieve corporate goals, shifting resources where they're best suited while keeping your employees engaged and content.
