WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
WHITE PAPER:
In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context.
WHITE PAPER:
Having a business continuity plan in place is crucial to surviving an unforeseen catastrophic event. This white paper details some important concerns and suggestions for making sure your enterprise's critical operations can withstand a crisis.
WHITE PAPER:
Read this paper to learn how IT decision makers can drive better business performance through strong strategic, tactical, and advanced reporting.
WHITE PAPER:
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
WHITE PAPER:
Different managers have different philosophies for project planning and scheduling, especially when it comes to meeting deadlines. But what if there was a way to improve risk management in relation to corporate projects? Learn how capacity planning provides the foresight necessary to complete projects on time and boost customer satisfaction.
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Check out this white paper to learn more about the new approach to information security, protection on demand, which simplifies security and produces cost savings.
sponsored by SDL Web Content Management Solutions Division
WHITE PAPER:
This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
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This guide outlines a systematic approach to software evaluation and selection that aligns best practices and leading-edge technology with planning activities.
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FlexNet Manager for SAP Business Suite optimizes the SAP system measurement and checks for potential license savings. By checking the usage of each individual license, it determines whether the correct license type was purchased for a given user and whether enough licenses are available. This removes the guess work and optimizes license allocation.
