WHITE PAPER:
This paper outlines a step-by-step approach to developing a unified enterprise mobility strategy, enabling a more cost-effective and efficient delivery of network connectivity to a larger mobile workforce.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
WHITE PAPER:
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
WHITE PAPER:
This paper explains the fundamentals of Carrier Ethernet and examines how service profiles and Service Level Agreements (SLAs) can be defined in Carrier Ethernet.
WHITE PAPER:
This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
WHITE PAPER:
This brief white paper examines multiple case studies that demonstrate how smarter computing - the idea of transforming IT to deliver breakthrough economics and support innovation - offers improved IT economics. The case studies inside cover different IT domains — optimized systems, federated data, cloud and new service delivery models.
WHITE PAPER:
This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
WHITE PAPER:
When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
WHITE PAPER:
This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
