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In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
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New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.
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The convergence of a trio of technologies and business practices – social computing, mobile computing and business process management (BPM) – is opening up interesting avenues for business.
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This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
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This exclusive white paper examines five easy steps that your organization can take to adopt a secure and effective enterprise app store that will help you empower your workers and reap the benefits of enterprise mobility.
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This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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This exclusive paper examines an enterprise mobility solution that combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities.
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Uncover the key findings from research conducted by Gartner to expose what digital business means for companies, and how to enhance the customer experience to thrive in the digital era.
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This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
WHITE PAPER:
This resource introduces a rapid-deployment technology for SAP pre-packaged mobile applications that enables you to go live in weeks and achieve quick time-to-value. Read now to learn how this strategy works, what you need to succeed, and the benefits you could experience with rapid deployment for mobile applications and infrastructure.
