Optical Carrier Services White Papers

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How to overcome roadblocks to legacy software replacement: a guide for IT leaders sponsored by MSM Software WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges. Posted: 16 Jun 2014 \| Published: 16 Jun 2014 TOPICS: IT Best Practices \| IT Systems \| IT Workforce \| Legacy Applications Software \| Project Management \| Project Portfolio Management

Plantronics Savi 700 Series: Product Guide sponsored by Insight and Plantronics WHITE PAPER: This white paper details a wireless headset that allows you to manage your PC, mobile and desk phone all at once. Posted: 14 Nov 2013 \| Published: 16 Nov 2011 TOPICS: Communications Hardware \| Communications Systems \| Networking \| Networking Hardware \| Wireless Hardware \| Wireless Networks \| Wireless Telephones

A TCO Comparison for Unified Communications and Collaboration sponsored by Cisco WHITE PAPER: This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions. Posted: 18 Jun 2014 \| Published: 18 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| TCO

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental. Posted: 19 May 2014 \| Published: 30 Apr 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ITIL

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

The New World of IP Multicasting sponsored by Avaya WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting. Posted: 09 Sep 2013 \| Published: 30 Apr 2013 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Telephony \| Network Management \| Unified Messaging Systems

Top Ten Considerations for Deploying Lync on Smartphones and Tablets sponsored by Aruba Networks WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets. Posted: 11 Jul 2013 \| Published: 11 Jul 2013 TOPICS: Collaboration \| Communications Software \| Communications Systems \| Instant Messaging \| Instant Messaging Software \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Best Practices \| Network Management \| Smart Phones \| Tablet PC \| Videoconferences \| Videoconferencing Software \| Wireless Internet \| Wireless Networks

Preparing for IBM PureApplication System: Article series on onboarding your applications sponsored by IBM WHITE PAPER: This 5-part series offers key tips and tools that can help prepare your organization for a workload optimized, integrated hardware and software appliance. Discover how to quickly on-board your applications so you can get the most from this advanced system. Posted: 25 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Application Deployment \| Application Integration \| Application Life-Cycle Management \| Applications Management \| Cloud Computing \| IT Systems \| Private Cloud

IDC: The Business Value of IBM's Digital Experience Software sponsored by IBM WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure. Posted: 21 Sep 2015 \| Published: 30 Jun 2014 TOPICS: Communications Networks \| Communications Software \| Communications Systems \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Communicate, Communicate, Communicate sponsored by Global Knowledge WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform. Posted: 25 Oct 2013 \| Published: 25 Oct 2013 TOPICS: Communications Systems \| Content Management \| Corporate Governance \| Enterprise Content Management \| Financial Applications Software